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Shoes

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Phone: 01308 421242
We are available to talk during office hours:
Mon-Sat, 9:00am - 5:30pm

Address: Steptoes, 5 East Street,
Bridport, Dorset, DT6 3JU
This address can be used for returns and any other correspondence.

Email:
The emails are answered on a daily basis during office hours also.

Returns Info
P&P Info

We post all Dr-Martens via:
parcelforce24
We will post out via Parcelforce 24 hour service to the UK, you will receive it the following working day unless contacted by us, it will require a signature on delivery.

UK Postage

Free Postage on orders over £60
Otherwise it is £5 per order
Next Working Day*
(Channel Islands & BFPO costs £5 and will take 2-3 Working Days)

EU Postage

£12.5 per item
3-5 Working Days*

Outside EU Postage

£20 per item
5-7 Working Days*

* All delivery times assume the product is in stock with us, the site is not always up to date with all the sizes and styles, so we will notify you as quickly as we can regarding any issues with an order.

We will accept returns on all items
We ask that everything is returned with the original packaging, the box, bags & tags.
Also please include a note with your name, address and the reason for return so we know what to do with the item upon its return. We do include a returns form requesting this information with your package.

For Non Faulty Returns
Change of size, colour or a refund

You will need to post back to us via a Signed For service, we recommend Royal Mail First Class Signed For service, also you can use the packaging we have posted out in to return with.

For Faulty Items
Manufacturers Defects

We will refund the cost of postage costs for faulty items once they are found to be faulty. You will still need to post it back to us, but we will refund the postage paid as soon as we receive it back and find the fault.

If you have any problems at all with your product or returns please do contact us.

Returns Address:
Steptoes
5 East Street
Bridport
Dorset
DT6 3JU

Dr-Martens boots

Jenny Tan-Polished

PART OF THE MODERN CLASSICS COLLECTION
For those looking to keep their feet warm and cosy this winter, these feature suede uppers, faux-fur lining and our classic air-cushioned sole.

GOODYEAR WELTED
This is a Goodyear-welted product. The upper and sole are sewn together, not merely glued, like many footwear constructions. This, together with our Z welt-stitch and heat-sealing process, makes it unique to Dr. Martens.

DML SOLE
The original Dr. Martens air-cushioned sole, providing underfoot comfort and durability since 1960. It is oil- and fat-resistant, tough and offers good abrasion and slip resistance.

POLISHED NEW LAREDO
A lightly textured nubuck with a subtle antique effect and a polished finish.