The Vale is a striking new style by Fly London. The Vale features shiny leather, with twin buckle fastening and concealed top zip, complimented with a neat wedge heel.
Phone: 01308 421242
We are available to talk during office hours:
Mon-Sat, 9:00am - 5:30pm
We are available to talk during office hours:
Mon-Sat, 9:00am - 5:30pm
Address: Steptoes, 5 East Street,
Bridport, Dorset, DT6 3JU
This address can be used for returns and any other correspondence.
Bridport, Dorset, DT6 3JU
This address can be used for returns and any other correspondence.
Email:
The emails are answered on a daily basis during office hours also.
The emails are answered on a daily basis during office hours also.
We post all Fly via:
We will post out via Parcelforce 24 hour service to the UK, you will receive it the following working day unless contacted by us, it will require a signature on delivery.
UK Postage
Free Postage on orders over £60
Otherwise it is £5 per order
Next Working Day*
(Channel Islands & BFPO costs £5 and will take 2-3 Working Days)
Free Postage on orders over £60Otherwise it is £5 per order
Next Working Day*
(Channel Islands & BFPO costs £5 and will take 2-3 Working Days)
EU Postage
£12.5 per item
3-5 Working Days*
£12.5 per item
3-5 Working Days*
Outside EU Postage
£20 per item
5-7 Working Days*
£20 per item
5-7 Working Days*
* All delivery times assume the product is in stock with us, the site is not always up to date with all the sizes and styles, so we will notify you as quickly as we can regarding any issues with an order.
We will accept returns on all items
We ask that everything is returned with the original packaging, the box, bags & tags.
Also please include a note with your name, address and the reason for return so we know what to do with the item upon its return. We do include a returns form requesting this information with your package.
For Non Faulty Returns
Change of size, colour or a refund
You will need to post back to us via a Signed For service, we recommend Royal Mail First Class Signed For service, also you can use the packaging we have posted out in to return with.
For Faulty Items
Manufacturers Defects
We will refund the cost of postage costs for faulty items once they are found to be faulty. You will still need to post it back to us, but we will refund the postage paid as soon as we receive it back and find the fault.
If you have any problems at all with your product or returns please do contact us.
Returns Address:
Steptoes
5 East Street
Bridport
Dorset
DT6 3JU
